Terms of Service

Last updated: 10 October 2026

Overview

Welcome to Lez Be Queer!

The terms "we", "us" and "our" refer to Lez Be Queer.

Lez Be Queer is an online retail business based in New South Wales, Australia. We operate this website and online store to provide customers with access to our products and services.

Our store is powered by Shopify, which provides the ecommerce platform enabling us to sell our products online.

These Terms of Service govern your access to and use of our website, products and services.

By accessing our website or placing an order, you agree to these Terms of Service and our Privacy Policy.

Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded, restricted or modified, including rights under Australian Consumer Law.

1. Access and Accounts

By using our website, you confirm that you are legally capable of entering into a purchase agreement or have the consent of a parent or legal guardian where required.

You agree to provide accurate, complete and current information when placing orders or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for any activity conducted through your account.

We reserve the right to suspend or terminate accounts where there is evidence of fraudulent activity, misuse or violations of these Terms, subject to applicable law.

2. Our Products

Lez Be Queer offers products through its online store.

We make reasonable efforts to accurately display product descriptions, colours, sizes and images.

However, colours and product appearances may vary slightly depending on screen settings, manufacturing processes and other factors.

Some products may be manufactured, packaged or shipped by third-party suppliers and fulfilment partners.

Product availability, specifications and pricing may change without notice.

Nothing in this section limits your rights where goods do not match their description, are not of acceptable quality or otherwise fail to meet applicable consumer guarantees.

3. Orders

By placing an order, you are offering to purchase the selected products at the prices displayed during checkout.

Orders are subject to acceptance, payment verification and product availability.

We reserve the right to decline or cancel an order where permitted by law, including where:

• A product is unavailable.

• Payment cannot be processed.

• Incorrect pricing or product information has been displayed.

• Fraudulent or unauthorised activity is suspected.

If an order is cancelled after payment has been collected, we will provide an appropriate refund.

Once an order has entered production or fulfilment, cancellation may not be possible.

This does not affect your statutory consumer rights.

4. Pricing and Payment

All prices are displayed in the currency indicated on our website or at checkout.

Prices may change without notice. Changes will not affect orders already accepted, except as permitted by law.

Applicable taxes, shipping fees and other charges will be displayed or explained before you complete your purchase.

International customers may be responsible for customs duties, import taxes or other charges imposed by their destination country, where disclosed and applicable.

Payments are processed through Shopify and supported third-party payment providers.

We do not guarantee the availability of any particular payment method.

5. Shipping and Delivery

Lez Be Queer operates exclusively online and works with third-party suppliers and fulfilment partners to process and deliver orders.

Products may be shipped directly from our suppliers to customers.

Delivery timeframes are estimates and may vary depending on:

• Product availability and production times.

• Supplier and fulfilment locations.

• Shipping carriers.

• Customer delivery destinations.

• Customs processing and other circumstances outside our reasonable control.

We make reasonable efforts to ensure orders are processed and dispatched within the estimated timeframes communicated to customers.

If your order is lost, damaged, incorrectly delivered or significantly delayed, please contact us at lezbequeer@outlook.com.

We will investigate the issue and provide an appropriate resolution in accordance with applicable consumer protection laws.

Nothing in these Terms limits our obligations under Australian Consumer Law.

For additional information, please refer to our Shipping Policy.

6. Intellectual Property

Unless otherwise stated, the content displayed on our website, including original designs, branding, graphics, text, photographs and logos, is owned by Lez Be Queer or used with permission from the relevant rights holders.

This content may be protected by copyright, trademark and other intellectual property laws.

You may not reproduce, distribute, modify, commercially exploit or otherwise use our protected content without prior written permission, except as permitted by law.

Purchasing a product does not transfer ownership of any intellectual property rights associated with its design or branding.

Shopify and other third-party trademarks remain the property of their respective owners.

7. Third-Party Tools and Services

Our website may include services, applications or tools provided by third parties.

These may include payment processors, shipping services, customer support tools and other ecommerce integrations.

Third-party services may be subject to their own terms and privacy policies.

We are not responsible for third-party websites or services outside our control, except where responsibility cannot lawfully be excluded.

8. Third-Party Links

Our website may contain links to websites operated by third parties.

These links are provided for convenience and do not necessarily constitute an endorsement.

We encourage customers to review the terms and privacy policies of external websites before using their services.

We are not responsible for external content or activities outside our control, subject to applicable law.

9. Relationship with Shopify

Our online store is powered by Shopify.

Shopify provides the ecommerce technology used to operate our website and process certain transactions.

Purchases made through our store are transactions between customers and Lez Be Queer.

Lez Be Queer remains responsible for its obligations as the retailer, including applicable consumer guarantees.

Shopify's services and handling of personal information are subject to its relevant terms and privacy policies.

10. Privacy and Personal Information

We respect the privacy of our customers.

Personal information collected through our website may include names, email addresses, delivery addresses, payment information and order details.

Information is collected, used, stored and disclosed in accordance with our Privacy Policy and applicable privacy laws.

For more information, please refer to our Privacy Policy.

11. Customer Feedback and Reviews

Customers may submit feedback, reviews, suggestions or other content through our website or communication channels.

By submitting content, you confirm that you have the necessary rights to share it.

You grant Lez Be Queer a non-exclusive, worldwide, royalty-free licence to reproduce, display and use submitted feedback for legitimate business purposes, including customer service, product improvement and marketing.

We reserve the right to remove content that is unlawful, misleading, abusive, discriminatory, defamatory or infringes the rights of others.

Nothing in this section restricts your right to provide genuine customer reviews or make lawful complaints.

12. Errors and Inaccuracies

We make reasonable efforts to ensure information on our website is accurate.

Occasionally, errors may occur in product descriptions, pricing, availability, shipping estimates or promotional information.

We reserve the right to correct inaccuracies and update website information.

If an error affects an order, we will contact the customer where appropriate and provide any remedy required by law.

13. Acceptable Website Use

You agree to use our website lawfully and responsibly.

You must not:

• Engage in fraudulent or unlawful activity.

• Attempt to access restricted areas of our website without authorisation.

• Introduce viruses, malicious software or harmful code.

• Interfere with the website's security or functionality.

• Infringe intellectual property rights.

• Use our website to harass, threaten or abuse others.

• Collect customer information without lawful authorisation.

We may restrict access where reasonably necessary to protect our website, customers or business, subject to applicable law.

14. Automated Access and Agents

Automated systems, including bots and artificial intelligence agents, must not access or interact with our website in ways that compromise security, interfere with functionality or violate applicable laws.

We may implement reasonable technical measures to prevent unauthorised automated activity.

Legitimate automated activity permitted by applicable law or expressly authorised by us is not prohibited by this section.

15. Termination

We reserve the right to suspend or terminate access to our website where users materially violate these Terms or engage in unlawful activity.

Termination does not affect rights or obligations that arose before termination, including outstanding orders, refunds or statutory consumer rights.

16. Consumer Guarantees and Warranties

Our goods come with guarantees that cannot be excluded under Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Where applicable, customers may be entitled to other remedies under consumer protection laws.

Nothing in these Terms excludes, restricts or modifies any statutory rights or remedies that cannot lawfully be excluded, restricted or modified.

We do not guarantee uninterrupted or error-free website access, but this does not affect any rights you have under applicable law.

17. Limitation of Liability

To the extent permitted by law, Lez Be Queer is not responsible for losses arising from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability for:

• Breaches of applicable consumer guarantees.

• Fraud or unlawful conduct.

• Losses or damages for which liability cannot legally be excluded or limited.

• Any other rights or remedies protected by applicable law.

Any limitation of liability applies only to the extent permitted by applicable law.

18. Indemnification

To the extent permitted by law, you agree to compensate Lez Be Queer for reasonable losses, damages or expenses arising directly from your unlawful use of our website or material breach of these Terms.

This provision does not apply to losses caused by our own negligence, misconduct or breach of applicable law.

Nothing in this section limits your statutory consumer rights.

19. Severability

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision will be severed to the extent necessary.

The remaining provisions will continue to operate.

20. Entire Agreement

These Terms of Service, together with our Privacy